Shipping policy

Who We Are Hypestyle-sydney ("we," "us," or "our") is a UK-registered company operating internationally, including Australia. Orders are processed and shipped through our global fulfillment network to serve Australian customers. This website Hypestyle-sydney.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Range

Delivery Area: We currently ship within Australia.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
Cut-off Time: Orders placed before 5:00 pm (GMT) Greenwich Mean Time (London). will be processed the same day, those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Handling time: 1-3 business days
Transit time: 5-8 business days
Estimated delivery time: 6-11 business days

Shipping Process

Courier Services: We use reliable carriers such as:

Australia Post for Australia

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Returns Policy .

Contact Us

Store name: Hypestyle-Sydney

Registration number: 16870759

Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Email: info@hypestyle-sydney.com

Phone number: +44 7414106437

We aim to respond to your inquiries within 12 hours.

Customer Service Hours

Monday to Friday: 9am - 5pm

Saturday and Sunday: Closed