Shipping policy
Who We Are Hypestyle-sydney ("we," "us," or "our") is a UK-registered company operating internationally, including Australia. Orders are processed and shipped through our global fulfillment network to serve Australian customers. This website Hypestyle-sydney.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
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Free Shipping: We offer free shipping on all orders.
Shipping Range
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Delivery Area: We currently ship within Australia.
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Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
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Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
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Cut-off Time: Orders placed before 5:00 pm (GMT) Greenwich Mean Time (London). will be processed the same day, those placed after will be processed the next business day.
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No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
- Handling time: 1-3 business days
- Transit time: 5-8 business days
- Estimated delivery time: 6-11 business days
Shipping Process
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Courier Services: We use reliable carriers such as:
- Australia Post for Australia
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Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
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Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
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Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
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Returns Policy: For detailed return instructions, please refer to our Returns Policy.
Contact Us
Store name: Hypestyle-Sydney
Registration number: 16870759
Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Email: info@hypestyle-sydney.com
Phone number: +44 7414106437
We aim to respond to your inquiries within 12 hours.
Customer Service Hours
Monday to Friday: 9am - 5pm
Saturday and Sunday: Closed