Frequently Asked Question

Ordering

How do I place an order?

To place an order, select the desired product, add it to your cart, and follow the checkout instructions. If you need help, our customer service team is here to assist you.

Shipping

How long will it take to receive my order?

Answer: Here are our estimated delivery times:

  • Handling time: 1-3 business days
  • Transit time: 5-8 business days
  • Estimated delivery time: 6-11 business days

Is delivery free?

  • Yes, we offer free shipping for all orders.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with tracking information. This allows you to check the status of your delivery at any time.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unused, unwashed, and in its original packaging. For more details, please see our Return Policy page.

How long does it take to receive a refund?

Once the returned item is received and inspected, the refund will be processed within 7 days using the original payment method.

Order Changes & Cancellations

Can I change or cancel my order?
If you need to modify or cancel your order, please contact our customer service within two hours of placing it. We’ll do our best to help, as long as the order hasn’t been shipped yet.

Product Availability

Are the products in stock?
We regularly update our inventory. If a product is out of stock, it will be noted on the product page. If you’re unsure, feel free to reach out to our customer service.

Customer Support

How can I contact customer service?
You can reach us by email at: info@hypestyle-sydney.com we’re here to help and answer any questions you may have.

 

Contact Us

Store name: Hypestyle-Sydney

Registration number: 16870759

Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Email: info@hypestyle-sydney.com

Phone number: +44 7414106437

We aim to respond to your inquiries within 12 hours.

Customer Service Hours

Monday to Friday: 9am - 5pm

Saturday and Sunday: Closed